Oakland Imaging DiagnosticCenter-North

jan kujawski 

on Google

5 months ago

Went to Rochester Hills location for a test. My first & last time! I had to pay what they said was my deductible before I could be seen. They charged my credit card double the amount my medical insurance billed me for my deductible. I called the billing department several times to get a refund. They never did follow through! Then I had to file a dispute w my credit card. They just want your money!! If a patient has medical coverage the correct way is to bill insurance then bill the patient out of pocket costs. No way will I ... read more

natalie adcock 

on Google

6 months ago

getting on the phone is hell, but that’s understandable for most places. Overall, there was three lovely men that helped me for my first MRI. It was a 30 minute experience and it was quick and smooth and they talked me through everything they even gave me a blanket, I didn’t know I had to get my blood drawn, but it didn’t bother me at all. It was quick and efficient which was very nice. 

Karren Davis 

on Google

7 months ago

Front desk receptionist was very rude. She didn't acknowledge me when I came in the office or stood at the windows for 5 minutes. There was not a sign in board or any instructions so I waited. She then says I will be with you in a minute which turned into 3 minutes. She the says you can have a seat never asking for my name. She finished her phone call ate some food and then says she can help me. Horrible, Horrible, Horrible. And on top of all that after waiting an hour and a half the CT scan had to be rescheduled because I w... read more

Sabrina B 

on Google

a year ago

I’ve had wonderful techs but the front desk people are inconsiderate and not friendly. They made me wait for 20 minutes just to make an appointment. Part of it was so she could clean off everything on the counter including the stapler. If her workers were sick then they would have been breathing on her all day. To keep someone waiting so long just to make an appointment. They wanted me to call them to make an appointment after we already sat there for 15 minutes. She just continued wipe down every inch of the counter top... read more

Nicole Glosser 

on Google

7 months ago

The wait was short. The staff was very friendly. The tech that did my CT Scan with contrast was so funny. I think his name was Larry. He helped lighten the mood and helped me feel less anxious. Made my experience easy and quick.